Privacy Policy
Effective Date: June 25, 2025
By opting in to receive SMS text messages from Songbird Cleaning Company, you agree to these Terms and Conditions.
1. SMS Messaging Service Consent
By providing your mobile phone number, you are giving express consent to receive recurring automated and non-automated SMS text messages from us. These messages may include:
- Appointment reminders
- Customer care messages
- Marketing and promotional messages (e.g., promotional discounts, flash sales, advertisements)
- General two-way communication about our cleaning services
Message and Data Rates may apply based on your mobile carrier's terms. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
2. Message Frequency
Message frequency will vary. You will receive messages regarding your service, and on average, you may receive 1–2 messages per month. We reserve the right to alter the frequency of messages at any time.
3. Opt-Out/Cancellation Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.
- After you opt out, you will receive one final message confirming your request has been processed, and your number will be removed from our SMS list.
- You will not receive any additional text messages from that program unless you explicitly opt-in again.
4. Help and Customer Support
For assistance, text the word HELP to 1-352-358-7464. You may also contact us directly via:
- Phone: 1-352-358-7464
- Email: info@songbirdcleaningco.com
5. Liability
Songbird Cleaning Company and mobile carriers are not liable for:
- Any charges incurred by you from your mobile carrier.
- Delays, errors, or undelivered messages caused by your carrier or third-party service providers.
Privacy Policy (SMS Messaging)
Effective Date: June 25, 2025
Songbird Cleaning Company respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our procedures concerning the collection, use, and disclosure of your information, specifically when you opt-in to our SMS messaging service.
1. Information We Collect
When you opt-in to receive SMS messages, we collect the following information:
- Your mobile phone number
- Your explicit consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history with our company
2. How We Collect Your Information
We collect your information:
- Directly from you, such as when you complete a contact form or directly communicate with us.
- Automatically, such as when you interact with our website or messaging service.
3. How We Use Your Information
We use your information solely for the purposes of operating our business and providing you with the SMS messaging service you opted into, including:
- Sending the SMS messages you have consented to receive.
- Providing updates, promotions, or other relevant content based on your preferences.
- Operating our business and improving our services.
4. Non-Sharing Clause
We do not share your personal information, mobile phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We will not sell, rent, or share the collected mobile numbers. Your consent to receive SMS messages applies solely to Songbird Cleaning Company.
5. Disclosure of Your Information
We may disclose your information to external parties only in the following limited circumstances:
- To our affiliated companies or to third-party service providers, business advisors, or consultants who provide services to us (e.g., to facilitate the messaging service).
- In connection with a corporate transaction (e.g., a merger, acquisition, or sale of assets).
- As required by law or administrative order.
- To assert or defend against legal claims or rights.
6. Protection of Information
We are committed to protecting your privacy and take steps to safeguard your information against unauthorized use or disclosure. We implement strict access controls and conduct regular audits to ensure the security and confidentiality of your data and prevent unauthorized sharing or access.
7. Data Retention
We retain your information for as long as you are subscribed to our SMS service. You may request the deletion of your data at any time by contacting us (see Section 9).
8. Updates to This Policy
We may periodically update this Privacy Policy. If we make material changes that have a substantive and adverse impact on your privacy rights, we will provide notice on this website prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.
9. How to Contact Us
If you have questions about this Privacy Policy or your information, you can reach us:
- By Text: Text the word HELP to 1-352-358-7464.
- By Email: info@songbirdcleaningco.com